Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
As Good As It Gets
on August 3, 2025
Posted by: Aaron
Great coverage and easy setup. Xfinity compatible. And what sets it apart from most modem/routers is that there is a manual switch to turn off the router and the wi-fi when only the modem is needed.
Written by a customer while visiting netgear.com
Customer Rating
1
Not working need firmware update
on August 1, 2025
Posted by: Geno
I called netgear to help me to update the firmware. The guy said no because it’s too old. We bought this in 2019. I don’t have extra money to spend. So please help me to update the firmware.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem/Router
on August 1, 2025
Posted by: Melinda
I needed a router/Modem for my internet which is cable. This one has gave me good service and covers my complete home. My bedroom is on the other side of my home and I have no lag and no issues connecting to the wifi. I would highly recommend. It also saves me from that dreaded monthly rental fee.
Written by a customer while visiting netgear.com
Customer Rating
5
Gotta love it
on July 30, 2025
Posted by: Anonymous
Could not connect. Called PROVIDER, they could not resolve it. Called Netgear, and, BOOM! They resolved it, with patience, and persevering. Great product, excellent support!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear NightHawk Review
on July 30, 2025
Posted by: Sally
Installed it last week and it’s been working great! High speed internet and it has not been spotty at all. No issues whatsoever.
Written by a customer while visiting netgear.com
Customer Rating
5
Combo works well
on July 29, 2025
Posted by: VINCENT J KELLEY
Old router with separate modem router from wifi provider were slow and out of date. I wanted to eliminate having two devices. Setting up new router and network is never simple but it did not take too long to work out the bugs with minimal help from the Netgear website.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on July 29, 2025
Posted by: Laura
Good signal, easy to set up, user friendly app. Using with Xfinity service and was seamless to switch from Xfinity to the Nighthawk.
Written by a customer while visiting netgear.com
Customer Rating
5
Super fast and easy to install!
on July 28, 2025
Posted by: Letesha
I love my Nighthawk AC 1900! It is the best modem I have purchased by far. The price was worth it. I love that I can have my personal WiFi and make a guest WiFi for people that are visiting me. I also have fast WiFi too and no more slow downloads. Everything is fast!
Written by a customer while visiting netgear.com