Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Bang for your buck
on September 15, 2022
Posted by: Krista S
This is the cheapest router I could find that met all of my needs. It was easy to set up and slim profile doesn't take up a lot of space.
Written by a customer while visiting netgear.com
Customer Rating
5
Set up was easy
on September 15, 2022
Posted by: Anonymous
Setup was easy. Great app to help manage!! Powerful coverage.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem
on September 15, 2022
Posted by: Mike F
This modem/router was easy to set up and provides great coverage for our 3000 square foot split level house. No fuss no muss
Written by a customer while visiting netgear.com
Customer Rating
5
5Star
on September 15, 2022
Posted by: jray411
Great router. Once set up, zero problems. Nighthawk app makes it a breeze.
Written by a customer while visiting netgear.com
Customer Rating
5
5Star
on September 15, 2022
Posted by: jray411
Great router. Once set up, zero problems. Nighthawk app makes it a breeze.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy To Follow Instructions
on September 14, 2022
Posted by: Claire Atwood
Quick, painless set up with easy-to-follow instructions. I recommend!
Written by a customer while visiting netgear.com
Customer Rating
4
Decent
on September 14, 2022
Posted by: Anonymous
The device itself worked pretty well when I first purchased it but with time it got slower and didn’t reach certain rooms in the house one in particular the master bedroom.
Written by a customer while visiting netgear.com
Customer Rating
3
Decent
on September 14, 2022
Posted by: Anonymous
When I first purchased this device I was able to get good signal all around the house. After a few years of having it (2-1/2 years) I notice that it did not reach certain rooms in the house, one in particular was the master bedroom not sure if it would need an update or need a new one. But overall I liked the performance in the beginning.
Response from netgear.comBy Consumer Affairs, September 15, 2022
Hi Roger,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com