Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Ok..
on September 17, 2022
Posted by: Anonymous
Main phone is connected to the Wi-Fi, but when I try to manage the router it says it’s not connected. 👍
Response from netgear.comBy Consumer Affairs, September 20, 2022
Hi Michael,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000058831/Why-can-t-the-Nighthawk-or-Orbi-app-detect-my-NETGEAR-or-Orbi-device.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000058831/Why-can-t-the-Nighthawk-or-Orbi-app-detect-my-NETGEAR-or-Orbi-device.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Best router
on September 16, 2022
Posted by: Elena Pass
Very pleased with the router I purchased. Would recommend to others.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on September 16, 2022
Posted by: Karun
I purchased this, because I was having trouble with the modem from my ISP. Fixed the issue and tech support was great a little long on the hold time but definitely resolved the issue I was having.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up and fast
on September 16, 2022
Posted by: Lkevans
Love this new modem/router combo. It’s so fast and was easy to set up
Written by a customer while visiting netgear.com
Customer Rating
4
No issues
on September 16, 2022
Posted by: Charlie
Bought this so I wouldn't have to pay the rental fee for Comcast anymore. Does what I need it to. Good customer support.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk AC1900
on September 16, 2022
Posted by: Kathleen Reau
Excellent router / modem combo. Very strong signal covers the entire house. Easy to set up. Excellent over the phone help...if you need it!
Written by a customer while visiting netgear.com
Customer Rating
5
very good
on September 16, 2022
Posted by: brushnonbye
netgear78 greatly enhanced our availability to do things. support team is excellent help - found out it was the provider (who said it wasn't them)
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on September 15, 2022
Posted by: Anonymous
Works very well! Best investment I’ve made in a long time!
Written by a customer while visiting netgear.com