Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Money saver
on September 25, 2022
Posted by: Bjwallace
Used this to provide better wifi coverage to the whole house while eliminating the cable supplier's rental modem / router fees. This works better and will pay for itself quickly.
Written by a customer while visiting netgear.com
Customer Rating
5
It’s working great.
on September 24, 2022
Posted by: Kaili
It’s working great, better than the old one we had.
Written by a customer while visiting netgear.com
Customer Rating
3
Fine
on September 24, 2022
Posted by: Mallard
Doesn’t reach any farther than the much less expensive version purchased two years ago. Despite claims on box, doesn’t have enough channels to run any more than 100mbps download speed. Not happy.
Response from netgear.comBy Consumer Affairs, September 28, 2022
Hi Mallard,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
High speed and easy to set up!
on September 24, 2022
Posted by: Alan K Boldt
It was super easy to set up the modem router, got it working in under 15 min. The app is also super user friendly and I haven't had any problems since setting things up. We have had it running at high speeds ever since!
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on September 24, 2022
Posted by: prplesumr
Bought this after I was having years of slow internet issues. Now I have high speeds and no buffering problems. Works great!
Written by a customer while visiting netgear.com
Customer Rating
4
Good overall
on September 24, 2022
Posted by: Tiffanie C
Works a lot better than the xfinity gateway. It took awhile to connect and kept disconnecting the first day but i left it alone and it has been great ever since. The same thing happened to my gateway so it might just be the apartment i live in.
Written by a customer while visiting netgear.com
Customer Rating
5
The modem strength
on September 24, 2022
Posted by: Kenny H
The modem works great and the signal is very strong
Written by a customer while visiting netgear.com
Customer Rating
4
Less mess!
on September 24, 2022
Posted by: Anonymous
So much less cables, cords, and equipment! All in one is so much cleaner looking. Also easy to setup.
Written by a customer while visiting netgear.com