Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Alright
on October 3, 2022
Posted by: Nikhil Menon
It works but I have to reboot every couple of days
Response from netgear.comBy Consumer Affairs, October 5, 2022
Hi Nikhil,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Quick, easy, FAST!
on October 3, 2022
Posted by: Brax
I’ve been using a rented Comcast router that has been giving me trouble for years. After replacing it twice I finally decided to buy my own. This modem is AMAZING. Compatible with Comcast, super easy setup, and is crazy fast. Ethernet and wi-fi connection. I also had trouble figuring out one of the buttons (my own fault) but their customer service was very nice and the call took less than 5 minutes. More than I could ask for! If you need a new modem, I highly recommend it!
Written by a customer while visiting netgear.com
Customer Rating
5
Love Netgear
on October 3, 2022
Posted by: Jacob Partain
I got this modem router combo a year ago and man does it perform. I'm a gamer and this thing keeps my speeds blazing fast to get a edge in the game. Quick down and uploads. Thanks Netgear
Written by a customer while visiting netgear.com
Customer Rating
5
Gman
on October 3, 2022
Posted by: Walter giannetti
A great performing router. Switched to this to save money renting from Cox cable modem.
It blows away the competition. Did tests on speed performance- it was very fast. All in all a great performer. Hats off to netgear!!
It blows away the competition. Did tests on speed performance- it was very fast. All in all a great performer. Hats off to netgear!!
Written by a customer while visiting netgear.com
Customer Rating
5
Very strong signal
on October 3, 2022
Posted by: jaytgemini
The modem itself works better than I thought. The Nighthawk App though needs some work. I can not get passed the screen that says Firmware is out of date.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on October 3, 2022
Posted by: MURUGAN MUTHU
This is a excellent modem and I am having wonderful experience with this device.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product and easy setup
on October 3, 2022
Posted by: Anonymous
Provides fast internet and a far reach throughout the house. Fairly easy setup and just been having difficulty with my internet working consistently. Haven’t figured out if it’s the product or the my service.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy
on October 3, 2022
Posted by: David krutzfeldt
was real easy to hook up and set up. i have been with netgear for a long time now and will continue to use them . good quality and excellent product. wifi works great
Written by a customer while visiting netgear.com