Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,221 Reviews)
Open Ratings Snapshot
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Hassle free set up
on November 6, 2022
Posted by: thprov
When I made the decision to replace my cable modem and separate router I read the reviews and chose the Netgear AC1900 cable modem router. Set up was easy and quick, coverage was excellent and has 100% uptime. Security is vastly improved over my old units.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy set up
on November 6, 2022
Posted by: Aaron
Easy to install and set up personal user name and password. Covers the house 1700sq ft and tract plot foot print.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great product
on November 6, 2022
Posted by: Nathan Huth
This cable modem router works great. Very good range and speed.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
It’s ok
on November 5, 2022
Posted by: Crystal
I bought this to allow my son to play his PlayStation 5 upstairs but it keeps cutting in and out so really not happy
Response from netgear.comBy Consumer Affairs, November 7, 2022
Hi Crystal,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Overall review of c7000 v2
on November 5, 2022
Posted by: Rama Krishna
It can only pump out speed around 200 mbps even though my plan with internet provider like xfinity is 800Mbps, also this is older version of doscis 3.0, I would recommend to go with Latest versions like 3.1 doscis in my case
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Overall review of c7000 v2
on November 5, 2022
Posted by: Rama Krishna
Even though the speed on the box is displayed as 960Mbps it can only pump around 210 Mbps. I had 800Mbps from the internet provider
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Need something better.
on November 5, 2022
Posted by: David Murrieta
I still don't have good reception outside my house
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
netgear 64
on November 5, 2022
Posted by: David Fickes
The modem router (V7000v2) works great and thank you for your help
Written by a customer while visiting netgear.com
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