Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Hassle free set up
on November 6, 2022
Posted by: thprov
When I made the decision to replace my cable modem and separate router I read the reviews and chose the Netgear AC1900 cable modem router. Set up was easy and quick, coverage was excellent and has 100% uptime. Security is vastly improved over my old units.
I bought this to allow my son to play his PlayStation 5 upstairs but it keeps cutting in and out so really not happy
Response from netgear.comBy Consumer Affairs, November 7, 2022
Hi Crystal,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
It can only pump out speed around 200 mbps even though my plan with internet provider like xfinity is 800Mbps, also this is older version of doscis 3.0, I would recommend to go with Latest versions like 3.1 doscis in my case