Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
As good as it gets
on November 11, 2022
Posted by: Cameron L
What else could a person ask for? It’s a router and modem that puts out incredible speed. I’ve had this device for a couple years and it’s still kicking out that precious internet juice.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up- great coverage
on November 11, 2022
Posted by: Paula Gober
The Knighthawk was very easy to set and I know get internet to all rooms in my apartment unlike my last modem
Written by a customer while visiting netgear.com
Customer Rating
3
Disappointed
on November 11, 2022
Posted by: Debra Best
Disappointed in this device. Said it could handle up to 20 cellphones and others. I increased my internet speed to 400 mbps with my provider and still have trouble with buffering.
Response from netgear.comBy Consumer Affairs, November 14, 2022
Hi Debra,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works as expected
on November 11, 2022
Posted by: Anonymous
Works as expected. Was a little confused at first setting it up with Xfinity, but once set up it has given me great speeds and no blackouts. I like it a lot
Written by a customer while visiting netgear.com
Customer Rating
5
Best router
on November 11, 2022
Posted by: Laney Ketchum
Definitely a great router. I haven’t had any problems with it and it eliminated problems I had with buffering.
Written by a customer while visiting netgear.com
Customer Rating
5
Lightning fast
on November 11, 2022
Posted by: Mark L
This modem router works great and reaches throughout my whole house.
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi runs like a dream
on November 10, 2022
Posted by: Blia
Optimums modem/router kept cutting out on us. I couldn’t figure out why because we got the 1 gig. So we called optimum and they said we needed a faster router. Why? Who knows because frontier never done us like that. So we went out and bought quite an expensive piece of modem! Although, it’s worth every penny. I tested our speed and it’s “fast” my 5g is “super fast”. My WiFi never goes out but maybe once. So I’m super happy with my purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi, router, modem
on November 10, 2022
Posted by: James Seaman
Works great speed is back. A real change over my 8 year old C6000
Written by a customer while visiting netgear.com