Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
very good
on November 18, 2022
Posted by: nathan
very good router.
very easy to set up.
very good support
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Review
on November 18, 2022
Posted by: Melissa Russell
This modem has exceeded expectations. It easily serves the entire house and multiple devices.
Written by a customer while visiting netgear.com
Customer Rating
3
Nighthawk good review
on November 18, 2022
Posted by: Vtroy
Bought this to replace the rental I had from Comcast for years, it performs well, only gives me about 2/3 the download speed that their rental did but doubled the upload speeds. Overall, good router for the money, it wasn’t top of the line nor bottom shelf so it performs as well as expected.
Response from netgear.comBy Consumer Affairs, November 21, 2022
Hi Vtroy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy for your self set up
on November 18, 2022
Posted by: Sang tong
It’s very easy to set up and you can use the app to manage all devices. I can remote from any where to turn on off the device in the house
Written by a customer while visiting netgear.com
Customer Rating
5
Works way better than my previous router
on November 17, 2022
Posted by: Sheryl Babladelis
My old router was only delivering a fraction of the download speed I was paying for. This new Nighthawk AC1900 delivers full speed download and... I don't have to use the extender that I needed before. I am very happy!
Written by a customer while visiting netgear.com
Customer Rating
4
So far, so good
on November 17, 2022
Posted by: Tom
Nice compact router.
Wish the instructions were written a bit clearer.
Not so easy to add additional ports.
All in all, pretty good.
Wish the instructions were written a bit clearer.
Not so easy to add additional ports.
All in all, pretty good.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem ( Netgear AC 1900)
on November 17, 2022
Posted by: Scott Reinhardt
Great speed and ran the whole house. 3000 sq ft. during hurricane Nicole the power kept going off and on and it fried something in the modem. Will purchase another one from you guys.
Written by a customer while visiting netgear.com
Customer Rating
5
C7000
on November 17, 2022
Posted by: Vince C
So far I'm very pleased with this modem router. Had some issues setting it up but it was me putting the wrong password in. The support team from Nightawk called me back later to make sure I was up and running.🙂
Written by a customer while visiting netgear.com