Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Nighthawk modem/router
on November 22, 2022
Posted by: Joel Radwanski
I’m very happy with Connelly consolidating my modem and router, but I’m happiest about the service I received from Netgear. The rep went beyond all expectations to make sure my problems were corrected.
Was not easy to get the wireless set up - spent 2-3 hours with a Netgear rep with only parital resolution. The next day a different rep resolved the problem in about 20 minutes. Seems to be functioning ok now.
We bought the new router/modem to replace our older NETGEAR equipment, since we needed more signal strength and bandwidths. I’m not a techie type person but found it easy to replace and set up and works with Spectrum service. You’ll realize just how many devices run using the router/modem. Changing to new password on devices(tv’s/ blink and ring devices) takes most of the time, but has been well worth it so far, with no issues. Second NETGEAR device we purchased and recommend it to friends
I am very pleased with this modem. I like all of the lights on the front, it’s easy to see if something is wrong. It worked well with my xfinity internet. Highly recommend!!