Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,221 Reviews)
Open Ratings Snapshot
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
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Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4 out of 5
4
easy setup
on November 25, 2022
Posted by: mklutz
Got this cause my arris surfboard wasn't connecting to my apple express, so I opted to just get a whole new modem and router, and chose this because of the great reviews on the app. Had it for 2 weeks so far. It was the easiest set up, and the app is so straight forward.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy install
on November 25, 2022
Posted by: Lolo
I dreaded trying to install wifi recently, after a past experience with trying 3 different routersand 4 trips back to the cable store. I decided to purchase my own and forgo the cable company's router. Very easy, i
installed nightgear app on my phone, plug in, connect cable wire. Good to go.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy setup works great
on November 24, 2022
Posted by: MikeJ
We have Xfinity and started having problems with the gateway they provided. I exchanged that one and we still had the same problems with WiFi and some of the devices we use in the house. I gave up on the Xfinity one and got the Netgear Nighthawk. I used the Xfinity app to get it hooked up with them. Then I used the Nighthawk app and everything is working great. No WiFi issues in my house on any floor. I would recommend this product to anyone looking for a product like this.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy setup works great
on November 24, 2022
Posted by: MikeJ
We have Xfinity and started having problems with the gateway they provided. I exchanged that one and we still had the same problems with WiFi and some of the devices we use in the house. I gave up on the Xfinity one and got the Netgear Nighthawk. I used the Xfinity app to get it hooked up with them. Then I used the Nighthawk app and everything is working great. No WiFi issues in my house on any floor. I would recommend this product to anyone looking for a product like this.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
great out of the box
on November 24, 2022
Posted by: Anonymous
Easy to set up, no hassle. Modem goes burrrrr. Stays cool and fast.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
So far so good
on November 24, 2022
Posted by: Brian
Took me a while to figure out I had to factory reset the silly thing, even tho it was bought new, in order to actually get access to it. That was very weird. It was annoying, but it's been working quite well otherwise. Fast and gets better coverage than I expected.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great
on November 24, 2022
Posted by: T.T
Fast speed, the app for it is awesome! Easy set up.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
purchaser
on November 24, 2022
Posted by: Lynn Horio
I have found that resetting the netgear password needs to be done differently. I feel that there should be an admin pw to change the password because anyone could change your pw without you knowing because I tried to do this and I couldn't get into the nighthawk. We should be able to set our own admin pw to have authorization to change the pw
Written by a customer while visiting netgear.com
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