Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great Router
on December 7, 2022
Posted by: Jake C
Recently got this router due to network issues and company upping their rental fees. Fixed all my problems and got at a discount. I recommend for sure.
Written by a customer while visiting netgear.com
Customer Rating
5
It’s a great product
on December 7, 2022
Posted by: Anonymous
The router / modem is easy to setup and is very fast and reliable!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Stylish modem router
on December 7, 2022
Posted by: Adewumi Os
A stylish looking modem router and very easy to set up. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
New purchase
on December 7, 2022
Posted by: Sylvia Galvan
I’m happy with the purchase. This has helped stabilize the WiFi connection
Written by a customer while visiting netgear.com
Customer Rating
5
No Issues, Running Fine
on December 7, 2022
Posted by: Anonymous
Had no issues since installment. Have used Netgear routers in the past with a similar experience. 5/5, would recommend.
Written by a customer while visiting netgear.com
Customer Rating
3
Okay combo
on December 7, 2022
Posted by: S.M.Leader
Directions are vague. Speed doesn’t seem to be as fast as two separate; router and modem. Looks much neater and cleaner with less wires.
Response from netgear.comBy Consumer Affairs, December 8, 2022
Hi S.M.Leader,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on December 7, 2022
Posted by: Jennifer Trantow
I was having a lot of buffering issues with my provider supplied modem. Since purchasing and connecting my Netgear modem/router combo, I have only experienced buffering once.
It was extremely easy to connect using the app.
Very pleased with this purchase!
It was extremely easy to connect using the app.
Very pleased with this purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk modem/router
on December 7, 2022
Posted by: Brian m
It’s great replaces the xfinity router and does and even better job. Couldn’t have asked for more and easy to hook up and get going on the fly.
Written by a customer while visiting netgear.com