Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Netgear router modem
on December 25, 2022
Posted by: Kissheehan
Easy setup. Works well on a 3 floor home w approximately 2,500 sf.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup!
on December 25, 2022
Posted by: James
Cut the cable cord and switched to this modem/router. Setting it up was 2 minutes hands on and a 15 minute call to our internet provider. Don’t hesitate to start streaming now!
Written by a customer while visiting netgear.com
Customer Rating
5
Modem/Router works good
on December 25, 2022
Posted by: Ron
I was able to set it up myself in 1/2 hour. My download speed went from 92 before to 462 now. My internet speed, according to my cable carrier is 400
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AC1900
on December 25, 2022
Posted by: HIGHFLYER
This router/modem is a great unit and gives one everything you want in a router/modem.
Written by a customer while visiting netgear.com
Customer Rating
3
Intermittent Connections and slowness
on December 25, 2022
Posted by: KC
I once thought it was my ISP issues but it appeared to be the device issue. I was disappointed and thought this device could handle better than this.
Response from netgear.comBy Consumer Affairs, December 28, 2022
Hi KC,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
The best lowest priced modem/router
on December 25, 2022
Posted by: C Tol
I live by myself so I want to have really good Wi-Fi running in my apartment without paying too much and the C7000v2 with Xfinity is just that 😃💯
Written by a customer while visiting netgear.com
Customer Rating
5
Great product, easy to install.
on December 25, 2022
Posted by: Dean
Everything went smooth, even the cable company able to connect to it. Easy install, simple directions. Works great, WiFi is good. I am a long time fan of Netgear products.
Written by a customer while visiting netgear.com
Customer Rating
5
Smooth and fast and capable…
on December 25, 2022
Posted by: Steve
Smooth and fast hookup with less wires… and fast speeds and capable 5G.
Written by a customer while visiting netgear.com