Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Like it - but not as much as I thought I would
on January 23, 2023
Posted by: Anonymous
A technical idiot. I thought replacing my old Xfinity router/ modem would be easy. It wasn’t. Netgear tech support is helping me with some issues… hope things get resolved
Written by a customer while visiting netgear.com
Customer Rating
5
Great option vs. Xfinity modem
on January 23, 2023
Posted by: Nursey37
We purchased this to replace our Xfinity modem. It was so easy to activate and will save us $$ in the long run.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and powerful signal
on January 23, 2023
Posted by: Philip Ernest
Very surprised at how fast and strong the signal is for this unit. Usual need boosters around the house this pretty much does the job without the need of boosters.
Written by a customer while visiting netgear.com
Customer Rating
5
What I Needed
on January 23, 2023
Posted by: Matthew
This is exactly what I need for a home with 7 wireless devices and no cable just streaming. Never have any issues and extremely easy to set up with Xfinity service.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router!
on January 23, 2023
Posted by: Liz King
This is a great router with awesome speed, we have multiple devices and gaming running on it at one time without glitches!
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on January 23, 2023
Posted by: Sharon Carwile
Installed by a tech from my cable company. Easy and fast for him. I am very pleased with the device performance (6 days) so far. I would highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy install, fast home wifi
on January 22, 2023
Posted by: ddavis
This modem router was easy to install and has worked seamlessly since then!
Written by a customer while visiting netgear.com
Customer Rating
3
Works good enough
on January 22, 2023
Posted by: Anonymous
Had this modem router for a little while now. It works good enough for what I currently need. Signal seems to get much weaker at other rooms in the last half a year however.
Response from netgear.comBy Consumer Affairs, January 23, 2023
Hi Theodore,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com