Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Good but not great
on February 7, 2023
Posted by: Lance Engle
Installation was easy, connecting was easy
Managing who is using the WiFi is not very helpful, all I can see are MAC addresses, no names or types of equipment, just numbers and letters
Managing who is using the WiFi is not very helpful, all I can see are MAC addresses, no names or types of equipment, just numbers and letters
Written by a customer while visiting netgear.com
Customer Rating
5
Efficient
on February 7, 2023
Posted by: Gabriela Pulido
It's a wonderful product. Easy to install. And very cost effective.
Written by a customer while visiting netgear.com
Customer Rating
5
It works very well
on February 7, 2023
Posted by: Anonymous
If I had known ,would have owned one a lot sooner!!
Written by a customer while visiting netgear.com
Customer Rating
5
The product works great
on February 7, 2023
Posted by: Rsmith6106
Product is very good. Registration online was terrible took 3 hours because Netgear site would not accept the data. I then had to call Netgear support for help. Support was excellent with the exception of being difficult to understand English with Indian accent, but he got me through it.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Signal - Easy to Install
on February 7, 2023
Posted by: JRV
Great signal to all of me devices throughout my 1900sq ft apartment. Easy to set up. Great control interface and simple instructions on how to set up and manage the activation with the internet provider and wireless network
Written by a customer while visiting netgear.com
Customer Rating
5
netgear nighthawk ac1900
on February 7, 2023
Posted by: tom
This was easy to connect to my xfinity internet, just followed the direction included. Did not even have to contact xfinity. Great, and easy to use. It also seems to be much better wifi then my xfinitly rental.
Written by a customer while visiting netgear.com
Customer Rating
3
Okay, not great
on February 7, 2023
Posted by: Anonymous
The item performs adequately, but not to the speeds listed in the spec. Documentation and installation instructions are scant and barely up to the job. Admin interface is not for the faint of heart.
Response from netgear.comBy Consumer Affairs, February 8, 2023
Hi Keith,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Years of connectivity
on February 6, 2023
Posted by: Jennifer
We have had our Netgear router for many years now and have had very little problems along the way with it. I know that when it comes time to replace it we will be looking at the same or the next version of this router. Worth every penny spent!
Written by a customer while visiting netgear.com