Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,218 Reviews)
Open Ratings Snapshot
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5 out of 5
5
Survey
on February 27, 2023
Posted by: McThobert Carreon
Netgear Nighthawk C7000 is an phenomenal. We never had any lags or videos buffering when we watch on high quality playback mode.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Easy and Reliable
on February 27, 2023
Posted by: Nick K.
Setup was less than 10 minutes, glad I bought it and would buy it again.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy Setup
on February 26, 2023
Posted by: Katie Mykrantz
The setup was very easy (make sure you download the correct app) and my connection has been incredibly fast
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Poor speed
on February 26, 2023
Posted by: CJ Sutter
It states that it is supposed to get up to 1900Mbps, I am getting 1000 Mbps from Comcast, but I really only get 50-200 Mbps. I was on the phone with Netgear hoping to get a password or how to figure it out but they won't help unless I pay. I would not recommend this.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
So far so good! No disruptions
on February 26, 2023
Posted by: Annette
I was paying monthly modem/router rental fee for a service that kept breaking down and me having to call customer less service.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
The router is great
on February 26, 2023
Posted by: Beth Schaaf
Getting the router set up was an awful experience but it was due to Xfinity not the netgear. They had to physically send a person out to replace damaged cord and several unrequited filters they'd put on which ultimately slowed connection and repeatedly kicked me off. Netgear was all up and running but Comcast showed it off line. Super frustrating but no issues since the tech came out.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Great
on February 26, 2023
Posted by: Jennifer
This router is really good !! Easy to set up. I like that this product it last a lot longer than others. Would recommend
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Love my Netgear
on February 26, 2023
Posted by: Beverly Rutherford
Hook up was easy to follow. Works better than previous modem.
Written by a customer while visiting netgear.com
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