Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7 out of 5
4.7
(12,218 Reviews)
Open Ratings Snapshot
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product. 
(
39 out of 64
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4 out of 5
4
Ac1900
on February 28, 2023
Posted by: Tgoetz7763
I bought this product because it’s a combination router/modem with channels it’s capable of providing 5G, if the provider EVER provides it. I’m glad I purchased it but the directions to update the firmware are terrible. Good luck.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy Install
on February 27, 2023
Posted by: Anonymous
I setup up on my own within minutes. Called in for registration they offered extended warranty for a small fee. So far working good and I finally returned my cable/modem back to xfinity which I’ve been renting for 5 years. In one year I’ll make my money back investing in a modem.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Netgear Review
on February 27, 2023
Posted by: Anonymous
When I say I don’t have any knowledge of WiFi and routers, I mean it! That being said, this was so easy to hook up and simple to figure out! So glad I stopped renting one and bought netgear.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Wonderful Replacement!
on February 27, 2023
Posted by: Anonymous
We had our router and modem for several years; getting more into gaming with three people was staring to become too much for them. So when I saw this decent price for a combo, I was very pleased!
The set up was easy! They're very good about walking you through. My only issue is sometimes it'll still go down, though I'm not sure why. We have a very good internet provider, so it shouldn't be through them. But either way, leaps and bounds better than before, and I'm so glad it's both a router and modem. Helps with my wallet, and much sleeker and less bulky than two objects! And the design is ✨flawless✨!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Fast Speed
on February 27, 2023
Posted by: John H
Very fast even with many household WiFi Would of gave it 5 star but kind of a pain to get router part going from netgear support for cable.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
In a place of no connection this is a life saver
on February 27, 2023
Posted by: Anonymous
So I just moved into my first EVER apartment this month. During the time I have been here I have literally been feeling like I have been living in a rental nightmare. Water not working correctly , washer and dryer unit does not work, and the electrical problems in this place made me feel unsafe to plug anything in a certain wall. I felt secluded in my room and thanks to this item it made my nightmare just a tad bit bearable. The internet is fast, the look is cute and because of this item it made my horrible experience here tolerable. Thank you netgear because with out you I would have felt like my world would have been crashing down without anytime of connection in this place, you gave me some sense of peace and normalcy during these hard times. Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
My new Netgear
on February 27, 2023
Posted by: Donna Oakley
Enjoying our new AC1900, now we are not dropping WiFi intermittently throughout the day.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Decent range and apeeds
on February 27, 2023
Posted by: Ryan
Have had this modem/ router for a few years now. Covers my whole 1700. Sqft house no problem. It has been spotty at times, but a quick reset fixed it. My only and biggest gripe with it is that not one Ethernet port on the back works. They stopped working about 3 months after purchase, which stinks for me and trying to game .
Written by a customer while visiting netgear.com
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