Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Net Gear Nighthawk Excellent Choice
on March 1, 2023
Posted by: Richard
The Netgear Nighthawk was an excellent choice for my internet needs. It combined the router and modem in one to give me the punch I needed for all my different activities.
Written by a customer while visiting netgear.com
Customer Rating
5
Best modem/router
on March 1, 2023
Posted by: Anonymous
I've been leasing modems/routers, from many different internet companies for as long as I can remember. Finally got a netgear modem and wow just wow. Soo fast and now I have range. Should have done this sooner. LFG netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on February 28, 2023
Posted by: Anonymous
It was easy to connect and use.
It has also enhanced my outdoor camera distance without lag time
It has also enhanced my outdoor camera distance without lag time
Written by a customer while visiting netgear.com
Customer Rating
5
Works well with all my devices
on February 28, 2023
Posted by: Victor Ashear
Easy to install. Good tech support from Netgear. Good value as a general user.
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear Nighthawk Review
on February 28, 2023
Posted by: Lynelle
So far it is not performing up to what I had from Xfinity. I am constantly rebooting and lose connection often.
Response from netgear.comBy Consumer Affairs, February 28, 2023
Hi Lynelle,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great easy setup
on February 28, 2023
Posted by: Anonymous
The Netgear nighthawk modem router works great. It handles all our cameras, TV, phones, and other devices. The set up took less than five minutes. It was easy enough. Anybody could do it. We are very happy with our new Netgear nighthawk modem router.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Product!
on February 28, 2023
Posted by: Anonymous
Purchased this product to stop paying monthly modem/router fees to the cable company. What a dream! Easy to install, works perfectly. Internet connection is better than ever. So happy we did this.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem/Router
on February 28, 2023
Posted by: Anonymous
The modem/ router looks just like it shows and was easy to set up!
It is working great!
It is working great!
Written by a customer while visiting netgear.com