Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Fantastic Modem Router
on March 4, 2023
Posted by: Anonymous
Haven’t had any problems. Easy set up and lightning fast.
Written by a customer while visiting netgear.com
Customer Rating
5
Happy
on March 4, 2023
Posted by: Robyn C
I like it’s design because it fits anywhere. It was easy to install and solved all my problems
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR 1900 LIFE SAVER
on March 4, 2023
Posted by: Anonymous
Netgear review of the year. Product with the most to offer anyone on a fixed budget.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on March 3, 2023
Posted by: Arit Ross
I like my new netgear modem! Seamless transmission. I’m really enjoying my Wi-Fi now!
Written by a customer while visiting netgear.com
Customer Rating
3
Internet slowed way down
on March 3, 2023
Posted by: Mary Beth
Bought this Modem Router to help with connectivity issues. It did resolve that issue but doesn’t seem to be able to handle all the devices that our previous modem router did. Internet speed is really lagging. I do have the highest internet speed offered 1200mbps so I don’t think that’s the issue.
Response from netgear.comBy Consumer Affairs, March 6, 2023
Hi Mary,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
my nighthawk modem
on March 3, 2023
Posted by: sloan stanley
It is seeming to be a very good modem. I have no complaints so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on March 3, 2023
Posted by: Anonymous
I’m happy with the wifi but could be a little faster
Written by a customer while visiting netgear.com
Customer Rating
5
Simple and easy hook up
on March 3, 2023
Posted by: DellTech
Simple to install and easy switch from my cable provider Xfinity using their app. Have used for a week and no problems.
Written by a customer while visiting netgear.com