Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Upgrade needed
on July 18, 2026
Posted by: Anonymous
Was just using a modem and router mesh system. But it would buffer and I would have to reset constantly, so I got this and don't have that problem anymore.
Written by a customer while visiting netgear.com
Customer Rating
5
Upgrade needed
on July 18, 2026
Posted by: Anonymous
Was just using a modem and router mesh system. But it would buffer and I would have to reset constantly, so I got this and don't have that problem anymore.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Well
on July 17, 2026
Posted by: MandaK
Does what it's supposed to. We have Xfinity, and I've noticed my WiFi isn't as fast as it was before on my Xfinity modem/router. Wired connections are just as fast as before.
Written by a customer while visiting netgear.com
Customer Rating
4
Almost a 5
on July 17, 2026
Posted by: ChinaCat51
It does glitch from time to time - most annoying to wait for a streaming movie to pause.
Written by a customer while visiting netgear.com
Customer Rating
5
Simple
on July 15, 2026
Posted by: Gigi
Plug it in, and a voila! You have simple and quick access to the internet. If you need support, on line assistance is available.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on July 14, 2026
Posted by: Stacey Rose
This was the first time I had to work with anything technical by myself. My last Netgear product lasted 11years. So, this was easy to install by myself without having to call anyone for help!
Written by a customer while visiting netgear.com
Customer Rating
1
Great product, easy install
on July 14, 2026
Posted by: Stacey Rose
This was the first time I had to do something technical by myself. It was very easy and I did it without having to call anyone for help!
Written by a customer while visiting netgear.com
Customer Rating
5
Dependable
on July 13, 2026
Posted by: Bob Donahoe
This modem/router has been reliable for us which is much more than I can say about our service provider, Xfinity. They keep on saying there is a problem with our Nighthawk AC1900 and they try pushing us to acquire one of their units on a monthly basis once they can't fix a connection issue. Then the next day , the AC1900 is working fine!!
Written by a customer while visiting netgear.com