Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Problems with wi-fi connection
on March 22, 2023
Posted by: Justyna
I’ve been having problems with wi-fi connection. It is very poor. When I attach cable is perfect. Xfinity have checked it and they say there were a lot of customers complaining about that issue too.
Response from netgear.comBy Consumer Affairs, March 22, 2023
Hi Justyna,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and quick
on March 22, 2023
Posted by: Stephanie
It was sooo easy to install and the internet is lighting fast. I would recommend this product for anyone working from home and/or streaming a lot.
Written by a customer while visiting netgear.com
Customer Rating
5
Worth the price
on March 22, 2023
Posted by: April
I chose to buy the Nighthawks modem router instead of paying 15 dollars a month for xfinity’s hardware. My wifi has been super fast and reliable since I got it a less than a month ago. Plus it will save me money in the long run.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk review
on March 22, 2023
Posted by: Anonymous
This modem is amazing. Lightning fast and was so easy to set up. I upgraded my internet to a min of 500 mbps and it handles it no problem. Love this modem.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice
on March 21, 2023
Posted by: Anonymous
Great wifi, router, modem. Highly recommended for all your needs.
Written by a customer while visiting netgear.com
Customer Rating
5
Terrific System
on March 21, 2023
Posted by: PEPEJOSE
I purchased a Netgear Nighthawk modem/router two weeks ago and am extreme pleased not only with the product but the terrific technical support!
Written by a customer while visiting netgear.com
Customer Rating
5
Works great.
on March 21, 2023
Posted by: J. Siesennop
Was super easy to set up and connect all my devices and gadgets. Better WiFi coverage than my old cable company modem/router.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Efficient
on March 21, 2023
Posted by: Dean
I purchased this modem and it’s definitely a game changer!! I have a 1750 sq ft home and this device covers the entire property without a hiccup. The speed on my downloads are 100% faster on my PS5 which was the main reason I bought a new device. No lag playing online while 5 other devices are connected to Wifi.
Written by a customer while visiting netgear.com