Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Netgear Nighthawk model C7000 is Awesome !
on April 5, 2023
Posted by: Gregory
I upgraded from the C6300,AC1750 to the C7000,AC1900. It definitely is faster with less cut off from my ISP.
Written by a customer while visiting netgear.com
Customer Rating
2
Slow
on April 5, 2023
Posted by: Don
To slow for video streaming. Standard web pages load slowly. Spend a little more and get a faster modem.
Response from netgear.comBy Consumer Affairs, April 5, 2023
Hi Don,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
great buy
on April 4, 2023
Posted by: STEPHANE BELOT
bought this to upgrade my previous modem and new internet speeds. flawless and easy to install. instructions and the downloadable app makes this an excellent product.
Written by a customer while visiting netgear.com
Customer Rating
5
It works well for my needs
on April 4, 2023
Posted by: Elsie Jordan
I had to call customer service after a recent power outage to reconnect router and they were awesome!
Written by a customer while visiting netgear.com
Customer Rating
4
Works well
on April 4, 2023
Posted by: Christopher Root
Product is really good for a family who wants a solid connection with little to no effort.
Written by a customer while visiting netgear.com
Customer Rating
5
Time consuming
on April 3, 2023
Posted by: June Price
Had to call a friend. Appears you have to do some of the install twice.Not sure things took the first time. Using internet cable provider screen does not give you confirmation that everything took.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on April 3, 2023
Posted by: Romel Escobar
This is an excellent product that saved me a lot of money from buying 2 different devices. Setting it up was very easy and straight forward, and accessing the accounts to manage the wifi settings is also simple and not too complex. Worked in my favor as well with having an XFINITY internet service that is compatible with this degice. Overall, perfect purchase and would recommend to any individual looking to save some money in the long run and not have a bunch of devices cluttering up the desk or office.
Written by a customer while visiting netgear.com
Customer Rating
5
Exceed my expectations
on April 3, 2023
Posted by: David L Mahan
I own 3 od these modem router combos. They are better than all others I've owned
Written by a customer while visiting netgear.com