Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
A fine modem
on April 9, 2023
Posted by: Ellie Eich
This modem router is working beautifully and was a relative easy setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice Upgrade
on April 9, 2023
Posted by: Rick
I purchased this router to replace a 5yr old router that stopped working. I work from home so having working internet is essential. The setup was super easy and I was able to do it while I was working off of my phone. Seems to have better coverage and faster speeds than our old Netgear Router. Overall I’ve been very happy with my Netgear products and I would recommend this for people who want to move on from renting a router from you internet provider. Ease of setup and small size makes this easy to add to your current setup.
Written by a customer while visiting netgear.com
Customer Rating
5
fast and easy
on April 9, 2023
Posted by: Thomas Actis
setup was relatively easy and fast and unit works seamless and fast
Written by a customer while visiting netgear.com
Customer Rating
5
Set it ,forget it
on April 9, 2023
Posted by: Doug
Once Netgear C7000v2 is up and running. You will be very happy. Very reliable and never drops internet. Never have to restart a slow connection. It's great
Written by a customer while visiting netgear.com
Customer Rating
3
Mixed results
on April 9, 2023
Posted by: Mike shea
Lots of setup problems.
Not as powerful asmxfinity
Not as powerful asmxfinity
Response from netgear.comBy Consumer Affairs, April 11, 2023
Hi Mike,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. When experiencing trouble during setup, we recommend checking out this resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking these resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. When experiencing trouble during setup, we recommend checking out this resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking these resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on April 9, 2023
Posted by: Anonymous
Got this router a few weeks ago after my old one stopped working properly. This new one is very fast. The app makes it easy to set up your router and change your settings
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on April 8, 2023
Posted by: Anna Cahill
My old router kept dropping signal but this one is doing great so far!
Written by a customer while visiting netgear.com
Customer Rating
5
fast easy install
on April 8, 2023
Posted by: jimmy todd
quick stable both normal and 5G
new websites pop up with ease
worth upgrade from previous NIGHTGEAR
new websites pop up with ease
worth upgrade from previous NIGHTGEAR
Written by a customer while visiting netgear.com