Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great product
on April 14, 2023
Posted by: Jack
I have had no problems with my new router. Set up was easy and you save a lot of money buying one of these routers vs renting from your internet provider.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect fit
on April 14, 2023
Posted by: James
This router is perfect for our application. Compatible with our cable internet provider and is great for both normal home use as well as allowing three of us to work from home.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on April 13, 2023
Posted by: Anonymous
Setup was easy and we haven’t had any issues. Great and stable internet connection, including 5G. The Netgear (Nighthawk) app used with this product was very user friendly and allowed us to have our modem router setup easily and quickly.
Written by a customer while visiting netgear.com
Customer Rating
3
Needs work
on April 13, 2023
Posted by: Anonymous
It works great when the it does connect to our internet service.
Response from netgear.comBy Consumer Affairs, April 14, 2023
Hi Elizabeth,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk AC1900 WiFi Cable Modem Router
on April 13, 2023
Posted by: Anonymous
Truly a wonderful upgrade from my old Netgear cable router!
Written by a customer while visiting netgear.com
Customer Rating
5
Best thing ever.
on April 13, 2023
Posted by: Mark Martin
Only had it for a week very easy to install was thinking about dish network my only other option glad I went with Netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Never had better
on April 13, 2023
Posted by: David D
Easy setup. Fast, reliable and better than expected. Would recommend to anyone. My family can stream movies or play games without any issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Works beautifully
on April 13, 2023
Posted by: Kenny Nogueras
This device works amazingly and definitely exceeded my expectations especially compared to my old router, would definitely recommend it to anyone who is looking for a new router.
Written by a customer while visiting netgear.com