Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Netgear
on April 20, 2023
Posted by: Johnny
We had a previous netgear wifi cable modem and after learning that it was not strong and fast enough. So far after putting it in we have noticed no dropped wifi signals and the speeds are better. Was super easy to set up and get going. I’m very happy and pleased with this new netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Blazing fast
on April 20, 2023
Posted by: Alex kloska
Good modem/router does what it needs when it needsq
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk xr500
on April 20, 2023
Posted by: Rodrigo Romero
It's been the fastest internet speed I've ever experienced.
Written by a customer while visiting netgear.com
Customer Rating
5
Outstanding value
on April 20, 2023
Posted by: Robert Wilson
I had some problems getting it set up on my network but with the patience and help of a tech it is now working great.
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on April 20, 2023
Posted by: Jaime Zavala
Good product for the price. I'm so happy with my purchase.
Written by a customer while visiting netgear.com
Customer Rating
2
Not that fast
on April 19, 2023
Posted by: Bigman537
Had it for a while. It's here and there at best. My apartment is only 1200 sqft but my kids barely get signal even with an extender
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, April 20, 2023
Hi Bigman537,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on April 19, 2023
Posted by: Carol goalwin
So far I love it, but wish it lay flat instead oof upright.
Written by a customer while visiting netgear.com
Customer Rating
4
Sweet design!
on April 19, 2023
Posted by: Anonymous
The product itself is great with good dimensions and a cool look. But trying to update the software is an act of God. I had a lot of trouble with the Netgear router site. I’m still not able to update the software.
Written by a customer while visiting netgear.com