Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Amazing Router
on May 12, 2023
Posted by: Anonymous
My barracks room needed better wifi than bingo and this modem helped me out with that
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Router
on May 12, 2023
Posted by: Anonymous
My barracks room needed better wifi than bingo and this modem helped me out with that
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Modem Router
on May 12, 2023
Posted by: Sam
Powerful modem router. Added more coverage area than the one provided by the intent service company. I'm able to connect multiple phones, laptops and smart TV and all were running with great speed.
Written by a customer while visiting netgear.com
Customer Rating
3
Seems to work well
on May 12, 2023
Posted by: Anonymous
Haven’t had the product long but it seems to have good signal strength. Having problems with a few items staying connected but maybe an internal issue
Response from netgear.comBy Consumer Affairs, May 12, 2023
Hi Josh,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you when you experience devices disconnecting: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you when you experience devices disconnecting: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem
on May 12, 2023
Posted by: Jennifer W
After leasing a router for years from my internet provider I decided to buy one. I've been very pleased, the connection is much better than before. The support from Netgear is AMAZING, very patient and helpful techs.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on May 12, 2023
Posted by: Anonymous
I am enjoying this product so far. It’s been easy to set up and very user friendly.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Router
on May 11, 2023
Posted by: Sky
I got the Nighthawk AC1900 WiFi Cable Modem Router (C7000) to replace the modem I was renting with my cable company and it’s perfect. Setup was quick and easy and internet speed is the same as with my original modem. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
4
Great considering used in huge apartment bld
on May 11, 2023
Posted by: Anonymous
Great in large multi apartment was not sure at first
Written by a customer while visiting netgear.com