Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
1
3.0 docsis is outdated tech
on November 1, 2025
Posted by: Joeynemo
If it wasn't obsolete it would be great but im returning it because docsis 3.0 is now obsolete and isps are going docsis 3.1
Written by a customer while visiting netgear.com
Customer Rating
4
Router or provider
on November 1, 2025
Posted by: Mr. Phil
Overall I am happy with the router-cable modem saves me money with my provider. I do have a couple of issues streaming services and I am not sure if it is the provider or router. Will press Netflix on my remote and sometimes it does not connect to the service. I disconnect power to the modem wait a minute and power back on. This seems to correct the problem for a while and will have to do it in maybe a week or two again. If I did not have this problem I would have given it 5 stars. Hope this helps anyone looking at this unit
Written by a customer while visiting netgear.com
Customer Rating
5
Peace of mind
on October 31, 2025
Posted by: Trish Osterling
I Hate renting things and continually shelling our $$ - I made a great choice with this, with I had done it a couple years ago!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent modem router
on October 31, 2025
Posted by: Sheree
This modem router was the best one that works with our sound system and easy setup! Would highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy install and works great
on October 31, 2025
Posted by: Anonymous
Title: Easy install and works great
Description: This works great. Only took a few minutes to install and if you use the app, it walks you right through the process.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy install and works great
on October 31, 2025
Posted by: James Vance
This works great. Only took a few minutes to install and if you use the app, it walks you right through the process.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router/ Modem
on October 30, 2025
Posted by: Saqib K
I have always used Netgear router and modem because of the best performance. Never disappointed with Netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
modem /router
on October 30, 2025
Posted by: ANTONIO
Ok this is what you need to know/ xfinity must set up the ip address to the modem because this is a duo set up . them net gear can will be able to connect to the router and register the account when setting it up. so call xfinity first give them the model number then the sinal will come and then call net gear and register the device. the nighthawk is really strong . havent had any signal problems. Plus I only use the wifi from xfinity on the strongest signal.
Written by a customer while visiting netgear.com