Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great, reliable, affordable
on June 3, 2023
Posted by: Robert R Lovato
Well I finally got rid of satellite, got internet in. My God Son did some searching and found that the Netgear Nighthawk 1900 modern/router was the best on the market. Installed very easily and very capable of handling all the data and electronics we need. Very satisfied with my purchase. Thank you Netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk C7000v2 - Easy to Use
on June 3, 2023
Posted by: Greg
Sets up quickly and can be configured at any time. Great coverage throughout the house. Download/install
Written by a customer while visiting netgear.com
Customer Rating
5
Gets It Done
on June 3, 2023
Posted by: Ryan
Easy set up and integrates easily into Xfinity. Note: You'll need a different product if you have provider VOIP phone service.
Written by a customer while visiting netgear.com
Customer Rating
1
poor,poor,poor
on June 3, 2023
Posted by: richard r glenn
very poor support system
frequent interruption from router
frequent interruption from router
Response from netgear.comBy Consumer Affairs, June 5, 2023
Hi richard,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Worked great...(for 7 months!)
on June 2, 2023
Posted by: DB
Became unusable and warranty support is a joke. Drug on for 3 weeks back and forth, then they closed the case because I didn't respond within 24hrs on a holiday weekend. They said to open a new case, but now I'm not able to, keep get 'something went wrong' msg when trying. Finally giving up on them honoring their warranty.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Modem Router from NETGEAR
on June 2, 2023
Posted by: Naveed
Recently, bought modem router from NetGEAR. Performance and wifi performance is amazing
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing and very stable modem router!
on June 2, 2023
Posted by: Jaime Benito
Great modem router! I’m an avid gamer and so far have not had my connection drop a single time since I started using this in my apartment. Would recommend if you are in need of a modem router!
Written by a customer while visiting netgear.com
Customer Rating
4
Good, but
on June 1, 2023
Posted by: Anonymous
Great Modem Router, but keeps kicking out for some reason.
Written by a customer while visiting netgear.com