Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
AC1900 review
on November 9, 2025
Posted by: Mark C
A good home router. Has held up very well for constantly being on for 3-4 years straight.
Written by a customer while visiting netgear.com
Customer Rating
5
Reliable
on November 7, 2025
Posted by: Scott
Bought his to replace an older model of another brand that continually gave me trouble. More than satisfied with reliability and easy to set up, not a bad price either. My son helped me set it up and now he has the same one.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR modem/router
on November 6, 2025
Posted by: Jon
The NETGEAR modem/router works great. I’ve had no issues. It even reaches my wifi items in the basement. So glad I picked it up.
Written by a customer while visiting netgear.com
Customer Rating
1
waste of money
on November 5, 2025
Posted by: Heather Poindexter
Doesn't work with spectrum! Wont stay on and can not update.
Written by a customer while visiting netgear.com
Customer Rating
4
MODUM/ROUTER OFF LINE
on November 3, 2025
Posted by: Anonymous
THE NETGEAR REP WAS ABLE TO GET ME BACK ON LINE. NOBODY FROM MEDIA COM WAS ABLE TO FIX IT.
Written by a customer while visiting netgear.com
Customer Rating
5
Works well
on November 3, 2025
Posted by: Karen LeGrand
This router modem has cut down significantly the buffering when streaming.
Written by a customer while visiting netgear.com
Customer Rating
5
Smooth
on November 3, 2025
Posted by: Max2ya
I had a Motorola combo router modem, which after 7 years began to drop wifi connectivity too often. It was time for a new one. I read many comparative reviews on combo units and Netgear was most often rated best. I bought the 7700 netgear nighthawk combo. The set up took me 1 1/2 hours, I knew it would take some time from reading comments of those who purchased one like it. Once connected it has been very good. No more dropping wifi. I can’t comment on download as my coverage only allows 300 mb. I am satisfied.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to install, clear directions
on November 2, 2025
Posted by: April
It was difficult for me to pair it with my devices. Setting up a user name and password of my choosing was also difficult. I googled how and it wasn't helpful. My daughter rescued me and it's working fine.
Written by a customer while visiting netgear.com