Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Fast, Efficient... PERFECT!!
on June 16, 2023
Posted by: Anonymous
Super easy to install and set up. Old modem was going out and kept dropping connection. Since I installed the Night Hawk, I have had no connection drops or issues and WiFi has sped up too. Will recommend to all others.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup
on June 16, 2023
Posted by: Jared
Setup was a breeze following the instructions through the app. I have xfininty and needed that app to finish setup, but had no problems. The range on the Wifi is much greater than I expected.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on June 16, 2023
Posted by: Allyssa Hitchcock
Does everything I need it to and more. Works great and has amazing range
Written by a customer while visiting netgear.com
Customer Rating
3
Wifi speed Low
on June 16, 2023
Posted by: Anirudha Pangarkar
Despite 400Mbps service provider package (XFinity) I get between 5 to 50 Mbps via Wifi. 1 month ago I used to get 150Mbps but lately really poor.
Response from netgear.comBy Consumer Affairs, June 16, 2023
Hi Anirudha,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing slow speed, we recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing slow speed, we recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
works great
on June 15, 2023
Posted by: greg ryan
works great. no complaints. cheaper than renting router from a cable company
Written by a customer while visiting netgear.com
Customer Rating
5
All in One
on June 15, 2023
Posted by: William Kim
NETGEAR Nighthawk AC1900 is working great for me, it's fast and easy to set up. I highly recommend this nighthawk.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear WIFI Router
on June 15, 2023
Posted by: Christopher wurth
I recently purchased and registered a NETGEAR Nighthawk AC1900 WIFI Cable router. I really appreciate the ease with which I was able to set up and install your product. Very user friendly instructions. I have and will always continue to use your products and services.
Written by a customer while visiting netgear.com
Customer Rating
5
Top of the line
on June 15, 2023
Posted by: Raj Saran
Works great and had no issues setting it up. Would recommend.
Written by a customer while visiting netgear.com