Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
So easy
on August 1, 2023
Posted by: Norma
I’m am not very savvy with technology. Our modem died during a thunderstorm so replaced it along with a working router, to this combo Modem / Router. Less clutter on my desk and the main feature was C/S that provided awesome support during the process of switching over. HIGHLY recommend!
Written by a customer while visiting netgear.com
Customer Rating
1
Laggy Router
on August 1, 2023
Posted by: Anonymous
Laggy router, problems with upstream light blinking.
Response from netgear.comBy Consumer Affairs, August 1, 2023
Hi Jason,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Time for change
on August 1, 2023
Posted by: Deborah Henry
I'm glad to have a new internet provider that will allow me to do things I haven't been able to do in the past.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on August 1, 2023
Posted by: Anonymous
This is our second Netgear modem/router we have purchased. The first one lasted 4 years. Very easy to install and maintain. We upgraded on the new one this time. Thanks for a great product.
Written by a customer while visiting netgear.com
Customer Rating
5
So Impressed With My NETGEAR
on August 1, 2023
Posted by: BCandG
Recently the Arris Surfboard Modem/Router I had for a couple years (only) took a slow dump, periodically needing a reboot and restore to default in the middle of streaming a show - so annoying. I paid a little more to get the NETGEAR brand, but it’s been so worth it! The throughput speed is amazing - so much better than the SB ever was! Admin was easy to setup, and quite honestly I’m really pleased with this NETGEAR product. I’ve used switches and routers in the past so I was sure I would be.
Written by a customer while visiting netgear.com
Customer Rating
5
Works greatly!
on July 31, 2023
Posted by: Bobobiggalo
Wasn't surprised at how well it worked ,due to the price.
Written by a customer while visiting netgear.com
Customer Rating
5
Great extender
on July 31, 2023
Posted by: Brian Yack
As advertised, boosted my signal strength in dead spot
Written by a customer while visiting netgear.com
Customer Rating
5
Really great product
on July 31, 2023
Posted by: U. Cunningham
The Netgear Nighthawk AC1900 works really well. It was very easy to install.
Written by a customer while visiting netgear.com