New replacement installation contact with provider with no human contact just press buttons so to talk to a person with patience for old people was a relief
Had issues setting it up (turns out due to issues with ISP) and Netgear customer service was incredibly helpful and responsive in trying to diagnose the problem, and the modem has worked perfectly since.
Reasonable price and super easy setup—back up and running within 30 minutes via included step-by-step instructions. I’ll stick with NETGEAR for future needs.
Upgraded to a better modem router and got rid of the cable one. No longer paying the rental fee. Installed just as the instructions said. No hassle at all. Runs like a dream and better connection overall.
Had a few issues with internet dropping off and doesn’t cover as much of my house as I expected. Over happy with purchase and saving $15 from renting from Xfinity