Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
New router
on October 28, 2023
Posted by: Brad
My wife works from home so we needed a solid modem/router and this unit performs perfectly for what we need. We were also tired of paying Xfinity for rental of their modem. It will be paid off in savings in no time. Highly recommend this product.
Written by a customer while visiting netgear.com
Customer Rating
1
Worst router I ever hooked up
on October 27, 2023
Posted by: jfskeet
Worst router I ever hooked up. Been on help line with 5 different techs and over 10 hours of time.
Response from netgear.comBy NETGEAR Team, October 30, 2023
Hi jfskeet,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this resource for setting up your device when experiencing trouble: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this resource for setting up your device when experiencing trouble: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Gained speed
on October 27, 2023
Posted by: Pappy
I purchased the modem/router to upgrade from an 7 year old one. Was averging 100mbps. Set up the Nighthawk and went to 360mbps avg. It's a beast with wifi.
Written by a customer while visiting netgear.com
Customer Rating
5
Gained speed
on October 27, 2023
Posted by: Anonymous
I purchased the modem/router to upgrade from an 7 year old one. Was averging 100mbps. Set up the Nighthawk and went to 360mbps avg. It's a beast with wifi.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to connect
on October 27, 2023
Posted by: Danielle Stanciel
NETGEAR was a reasonable place and really easy to connect. And the customer service phenomenal. Highly recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Working good so far
on October 27, 2023
Posted by: Carmen
Decided to buy this router cause I got tired of renting it from cable provider. So far so good . I have not had any issues. I have about 16 devices connected to the WiFi and everything seems to be working well .
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on October 27, 2023
Posted by: Terry Heatherly
Excellent product that employs easy setup. I have purchased this product multiple times for numerous locations.
Written by a customer while visiting netgear.com
Customer Rating
5
My Magic Modem
on October 27, 2023
Posted by: Paul T.
Talk about simple! Super easy setup with the Modem/Cable WiFi.
NETGEAR has it “downloaded “ to a Science!
NETGEAR has it “downloaded “ to a Science!
Written by a customer while visiting netgear.com