Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Nighthawk AC1900
on November 29, 2023
Posted by: Elizabeth
Great modem router. Has complete coverage in my entire house. Set up was relatively easy.
Written by a customer while visiting netgear.com
Customer Rating
5
Best cable modem
on November 28, 2023
Posted by: csoulfan
The Nighthawk AC1900 works great. I replaced rented modem from Xfinity over 1 year ago and have been amazed at the WiFi performance. We have 3200 sq.ft. House and have excellent coverage everywhere. We have never had an issue and run multiple devices everyday. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR ROUTER
on November 28, 2023
Posted by: Mary Young
Great router and customer service from NETGEAR. Very happy to be using my own equipment after 35 years of renting from the cable network provider. I also have a great family who encouraged me to make this change!
Written by a customer while visiting netgear.com
Customer Rating
5
Great product and easy to set up
on November 28, 2023
Posted by: Anonymous
I recently found that my old router/modem did not support the 5G. My old one was a Netgear as well and had served me several years. I am so happy I upgraded because my computer is running much faster, It was so easy to set it up as well,
Written by a customer while visiting netgear.com
Customer Rating
5
Great Cable Modem/Router
on November 28, 2023
Posted by: Hank
Working great so far. Faster than the cable company's modem we were renting. Thanks Netgear.
Written by a customer while visiting netgear.com
Customer Rating
4
It works well!
on November 28, 2023
Posted by: Olajumoke Olateju
This model I bought works really, I don’t experience lags like I used to
Written by a customer while visiting netgear.com
Customer Rating
1
Went bad after a year
on November 27, 2023
Posted by: Anonymous
Right after warranty expired it started to need constant resets.
Response from netgear.comBy NETGEAR Team, November 27, 2023
Hi michael,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, access the latest downloads and user manuals, and join our community. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, access the latest downloads and user manuals, and join our community. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on November 26, 2023
Posted by: Anonymous
From the moment we bought it through the installation and performance we are very happy and we recommend to anybody to try it it's a very good product
Written by a customer while visiting netgear.com