Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
So far, so good
on December 17, 2023
Posted by: Amanda
We've been using this modem/router for a few weeks now and so far so good! Simple to setup and seems to be pretty fast from what we can tell so far.
Written by a customer while visiting netgear.com
Customer Rating
4
Longest lasting product
on December 17, 2023
Posted by: Jen Cotzias
I have had my router for 4 years. I haven’t had any issues with the service it provides. Great product
Written by a customer while visiting netgear.com
Customer Rating
4
Overall good, occasional resets.
on December 17, 2023
Posted by: CRH
Overall, the modern router works good. Occasionally have to unplug and let the system reset. Decent signal reach.
Written by a customer while visiting netgear.com
Customer Rating
3
Slower?
on December 17, 2023
Posted by: Gary W
After alot of monkeying around, finally got it working. However, it does seem slower than my old xFinity modem!
Seems to bog down with 2 phones and a computer running!
Seems to bog down with 2 phones and a computer running!
Response from netgear.comBy NETGEAR Team, December 18, 2023
Hi Gary,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fast, Reliable
on December 17, 2023
Posted by: Wilmar Merlos
The Netgear Nighthawk AC1900 is so much better than the XFinity routers they let you rent. It’s consistent and also does not throttle your speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
Súper fast
on December 16, 2023
Posted by: Cupey18
Easy installation and great customer service. Highly recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem to last years
on December 16, 2023
Posted by: Anonymous
I have been using this modem over three years already. I did not have any single issue so far. Awesome product.
Written by a customer while visiting netgear.com
Customer Rating
5
works well
on December 16, 2023
Posted by: Stephanie
Tech and I generally have a trouble relationship getting started, but the Nighthawk was easier than others. Streams with no problems. Easily handles computer internets usage while streaming movies, tv.
Written by a customer while visiting netgear.com