Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Easy to set up
on December 27, 2023
Posted by: TL
I was worried that I didn’t have an Ethernet port on my laptop but the app makes it easy to set up once I configured it with my internet provider. Software even suggested naming it the same as my previous network so that I didn’t have to change connection information on my devices. Only took about 30 minutes to get it up and running.
Written by a customer while visiting netgear.com
Customer Rating
5
Problem Solved
on December 26, 2023
Posted by: Gabriel Felix
Nice piece of machinery, no more dropped WiFi signals and things are moving fast
Written by a customer while visiting netgear.com
Customer Rating
5
NightHawk Modem Router
on December 26, 2023
Posted by: Nancy
Bought one year ago and very satisfied with equipment. No problems.
Have used NetGear products for about 20 years.
Have used NetGear products for about 20 years.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Modem Router
on December 26, 2023
Posted by: Anonymous
For me, it's pretty easy to setup, took me about 15 mins from start to end at my new apartment. It worked extremely well with Xfinity. Interent speed is fast signals are strong, so far everything works perfectly well for me!
Written by a customer while visiting netgear.com
Customer Rating
5
Fixed my wifi problems and connection drops
on December 26, 2023
Posted by: Maged Shalash
Used to have the isp Modem/router combo and this fixed everything.
Written by a customer while visiting netgear.com
Customer Rating
2
C7000v2 not worth it
on December 25, 2023
Posted by: Gary Gunter
This modem/router continues to drop WI/FI connection. I have to go into settings multiple times during a movie and reset the wi-fi.
Response from netgear.comBy NETGEAR Team, December 26, 2023
Hi Gary,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very satisfied
on December 25, 2023
Posted by: Anonymous
I am very happy with this modem/router. It has very good range, and has very good speed with multiple people using wi/fi.
Written by a customer while visiting netgear.com
Customer Rating
5
So far really good
on December 24, 2023
Posted by: Jane H
This is my second NETGEAR Nighthawk Modem Router and very happy thus far
Written by a customer while visiting netgear.com