Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Good Enough
on February 1, 2024
Posted by: V Cozmo Kinyon
Our Asus router crapped out so we bought a new modem/router and this one had a cool name. Unfortunately it does not give off a great WiFi signal even when in the same room as it. I wouldn’t recline d it for anyone who wants to use WiFi.
Response from netgear.comBy NETGEAR Team, February 2, 2024
Hi V,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear nighthawk
on February 1, 2024
Posted by: Sola Sarmiento
Works also real well for housemates in cottages/rv outside the house.
Written by a customer while visiting netgear.com
Customer Rating
4
Works reliably
on February 1, 2024
Posted by: Bkg98
Works reliably with easy to use user interface. Only reason I gave it a 4 versus 5 is I have once lost it's setup info after a power glitch.
Written by a customer while visiting netgear.com
Customer Rating
5
Great mid range cable Wifi modem router combo
on February 1, 2024
Posted by: Paulmgrinnell
This is a great device to get away from paying monthly modem rental fee from your cable ISP. Quick and easy setup and it provides steady and reliable wireless connectivity. Only thing to note is limited to less than 1gbps speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
No more weak signals
on January 31, 2024
Posted by: Anonymous
First, call your internet provider to get the Nighthawk working and then register it with the oh so patient NetGear associate. Then go to all your Wi-Fi devices settings and change Wi-Fi to new modem-router name and password to get the devices working again.
With my old modem-router, my Ring video doorbell always had weak signal in red. Since hooking up Nighthawk, no more weak signals.
With my old modem-router, my Ring video doorbell always had weak signal in red. Since hooking up Nighthawk, no more weak signals.
Written by a customer while visiting netgear.com
Customer Rating
5
Great purchase!
on January 31, 2024
Posted by: DougB
Easy to assemble, works fantastic and our internet speed is incredibly fast supporting several devices in our home! So happy with our purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent.
on January 31, 2024
Posted by: Mkat01
Router worked perfectly with xfinity. EZ set up and excellent speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
Long Life
on January 31, 2024
Posted by: DC
Has performed to expectations for over three years.
Written by a customer while visiting netgear.com