Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Wonderful router, great!
on February 18, 2024
Posted by: Tobias Sch
Love this router, connects all my devices reliably and speedily.
Written by a customer while visiting netgear.com
Customer Rating
5
great product
on February 18, 2024
Posted by: patricia lanz
great modem and the best is no more monthly modem rental fee!
Written by a customer while visiting netgear.com
Customer Rating
4
I love my night. Hawk router works great.
on February 18, 2024
Posted by: Anonymous
I have yet to have any problems with my nighthawk. Router it's probably the best one i've had
Written by a customer while visiting netgear.com
Customer Rating
3
Stable, needs upgraded
on February 18, 2024
Posted by: Brigsby
This device needs firmware upgrade to be able to use the app. It has seemed impossible to do. It works, but cannot be up to date and useful without the upgrade.
Response from netgear.comBy NETGEAR Team, February 19, 2024
Hi
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. The Nighthawk App is compatible to use with your C7000 device firmware v1.03.01 or later. For more information as well as a table of available firmware updates per NETGEAR Cable Modem device and their ISP, please visit these resources: https://kb.netgear.com/000055505/Which-products-support-the-NETGEAR-Nighthawk-app, and also: https://kb.netgear.com/000036375/What-is-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. The Nighthawk App is compatible to use with your C7000 device firmware v1.03.01 or later. For more information as well as a table of available firmware updates per NETGEAR Cable Modem device and their ISP, please visit these resources: https://kb.netgear.com/000055505/Which-products-support-the-NETGEAR-Nighthawk-app, and also: https://kb.netgear.com/000036375/What-is-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk
on February 17, 2024
Posted by: Anonymous
After eyeing this router for over a year and a half, I finally just had to go buy it and wholey smokes! I’m so glad I did. Super easy and fast setup, I also downloaded the netgear nighthawk app then signed in as admin and now I can monitor ever aspect of my network.
5 out of 5 stars from me.
5 out of 5 stars from me.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Router
on February 17, 2024
Posted by: Lester Frolick
Smooth sailing, hard wired speeds increased 25% and wifi speeds increased 50%!!!
Written by a customer while visiting netgear.com
Customer Rating
4
Better than Spectrum
on February 17, 2024
Posted by: Razzle Dazzle
I love Netgear!!! Better speed than Spectrum. 2in1 cleaned up space in entertainment center.
Written by a customer while visiting netgear.com
Customer Rating
5
Best combo
on February 17, 2024
Posted by: Bryan
I have been searching for the best modem router combo and the NETGEAR combo is the best.
Written by a customer while visiting netgear.com