Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Easy to use
on February 27, 2024
Posted by: Mder
This product was easy to use easy to set up. Only took about 20 minutes and everything is working fine on my TV. It seems great.
Written by a customer while visiting netgear.com
Customer Rating
3
Works well until it doesnt
on February 26, 2024
Posted by: Sbreader
When it’s working it does an excellent job but periodically it just stops despite all lights showing green nothing can connect to the Wi-Fi without a call in to customer care and re-initializing the whole system. Kind of a pain considering how many devices have to be reconnected with passwords re-centered.
Response from netgear.comBy netgear, netgear, February 27, 2024
Hi Sbreader,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk AC1900 - So Far, So Good!
on February 26, 2024
Posted by: Holly
So far the NETGEAR Nighthawk AC1900 WiFi Cable Modem Router has worked great! I would recommend it to my friends and family.
Written by a customer while visiting netgear.com
Customer Rating
5
Super Fast
on February 26, 2024
Posted by: Anonymous
Seamless sign in and lightening fast connection… Finally!
Written by a customer while visiting netgear.com
Customer Rating
4
Not bad - but I love the app more
on February 25, 2024
Posted by: Rochelle14321
I think I need to change my internet provider. Overall this product is good
Written by a customer while visiting netgear.com
Customer Rating
5
Happy with neck gear
on February 25, 2024
Posted by: Anonymous
I'm seventy years old and I did it all myself, Bought the TV bought the router modem combo,hooked up the cable.
And enjoying plenty of shows.
And enjoying plenty of shows.
Written by a customer while visiting netgear.com
Customer Rating
5
So far so Killer
on February 25, 2024
Posted by: D Scott
Replaced our old Xfinity router with the Netgear Nighthawk. We can totally tell a difference. Wifi is faster and stronger.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear
on February 25, 2024
Posted by: Bill Sommerfield
Very easy to set up. We have an 1100 sg ft house and a large patio outside. We have great coverage all the way into the street. Well worth it.
Written by a customer while visiting netgear.com