Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
modem router
on February 10, 2026
Posted by: Kelly Ates
I love that Netgear now has a app. It was easy to install and easy to connect.
Written by a customer while visiting netgear.com
Customer Rating
1
Obsolete
on February 10, 2026
Posted by: Mike Gryka
Modem doesn’t work. Firmware updates are not available. Junk now. Never a customer again.
Written by a customer while visiting netgear.com
Customer Rating
5
Repeat user
on February 9, 2026
Posted by: Frank
I bought the C7000v2 to replace another modem. I've had a Better router for over 10years without a hiccup, unlike other Brands that needed trading back in for replacement due to poor qualify during manufacture, Better has always worked straight out of the box every time. (I've had 4 previous Better routers).
They work and have always exceeded the specs stated on the box and in the operating instructions.
They work and have always exceeded the specs stated on the box and in the operating instructions.
Written by a customer while visiting netgear.com
Customer Rating
5
Just what I needed
on February 9, 2026
Posted by: Anonymous
I got it figured out and have perfect control of my cable internet provider.
Thank you.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Very easy to get going
on February 9, 2026
Posted by: Lisa j
I bought a modem and router in one, it was so easy to install and get going. It’s been working great.
Written by a customer while visiting netgear.com
Customer Rating
4
So far so good
on February 6, 2026
Posted by: Toni Pfeiffer
Replaced my Xfinity gateway modem with the NETGEAR and so far, it’s faster and more reliable
Written by a customer while visiting netgear.com
Customer Rating
2
Affordable but not reliable
on February 5, 2026
Posted by: Rizzle19
The app is always crashing so its hard to check on your device connections
Written by a customer while visiting netgear.com
Customer Rating
5
Great so far
on February 4, 2026
Posted by: Jeremy Shouse
I've only been using it a few weeks been working great so far. Have 3 xboxs 4 tvs 2 phones 2 tablets and a laptop no issues.
Written by a customer while visiting netgear.com