Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
NG NH AC 1900 MODEM ROUTER
on May 8, 2024
Posted by: Sandra Jamison
Ahh!!! To finally, after so many years of Xfinity equipment, to have uninterrupted wifi coverage! Thank you NG!
Written by a customer while visiting netgear.com
Customer Rating
5
Zipping along now
on May 8, 2024
Posted by: Grydove
My connection is more stable now and speed has increased. The equipment was easy to install as well. I'm a happy camper.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on May 8, 2024
Posted by: James Ranger
Works fabulous. Love the app. Would recommend 100%.
Written by a customer while visiting netgear.com
Customer Rating
5
Working good
on May 8, 2024
Posted by: John Endicott
No problems, working as expected. Will not miss cable company rental feee.
Written by a customer while visiting netgear.com
Customer Rating
3
Not getting WiFi speeds
on May 7, 2024
Posted by: Ron Cole
Not getting the speed that I am paying for and Xfinity seems to think it’s the router
Response from netgear.comBy netgear, netgear, May 8, 2024
Hi Ron,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speeds of your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speeds of your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great product and great service
on May 7, 2024
Posted by: Anonymous
We upgraded to the NETGEAR Nighthawk and are very pleased with the product itself but the best part was the customer service. We had issues with some of our apps and they were wonderful to work with. I highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
perfect performance provided
on May 6, 2024
Posted by: Anonymous
It works great, excellent speed provided from NETGEAR
Written by a customer while visiting netgear.com
Customer Rating
5
Very compatible with Cox
on May 6, 2024
Posted by: MK
Works great and very compatible with cox. Try it and you will like it
Written by a customer while visiting netgear.com