Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Best thing ever
on June 11, 2024
Posted by: Tony
Love product connects to any router and boosts speeds tremendously 5/5 recommend
Written by a customer while visiting netgear.com
Customer Rating
4
Modem Router Review
on June 11, 2024
Posted by: Amanda S.
Very easy set up through the Nighthawk app! Definitely my favorite modem, and would recommend to others!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on June 10, 2024
Posted by: Laboriellabs08
Easy to setup and to configure just had to call the cable company so they can replace your old device , It may take about 10 minutes max. After that just the regular setting.
Written by a customer while visiting netgear.com
Customer Rating
5
Has had no issues
on June 10, 2024
Posted by: Barb Lewis
I have had no issues with my modem. It works great.
Written by a customer while visiting netgear.com
Customer Rating
4
Fast and reliable
on June 10, 2024
Posted by: Anonymous
The router gives a strong connection to all devices allowing for quick and easy internet access.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up
on June 10, 2024
Posted by: C Hall
Purchased this to replace Xfinity rental and so happy I did. Super easy instructions and will save money in the long run
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on June 9, 2024
Posted by: Pang
Works super great! Both in one, saves space and time!
Written by a customer while visiting netgear.com
Customer Rating
3
Spectrum problems
on June 9, 2024
Posted by: Vic
Network setup and worked fine, but could not get the the internet to connect
Response from netgear.comBy netgear, netgear, June 10, 2024
Hi Vic,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your C7000 not connecting. We recommend visiting these troubleshooting resources for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your C7000 not connecting. We recommend visiting these troubleshooting resources for your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com