Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great quality. Strong, steady signal,
on June 27, 2024
Posted by: James xu
I used it about 1 month. It's very impressive. It's the best wifi router l had so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Good stuff
on June 25, 2024
Posted by: Angel fre
Great strong connection and very up to speed live it
Written by a customer while visiting netgear.com
Customer Rating
3
Difficult to fully enable.
on June 25, 2024
Posted by: Anonymous
It allowed my cellphone to access the Internet but it refuses to connect to my tv, computer or doorbell despite resetting it multiple times in a few different methods. It is stuck in the setting up mode creating a password and security questions.
Waiting on a new wifi modem to arrive. Went with a different brand.
Waiting on a new wifi modem to arrive. Went with a different brand.
Response from netgear.comBy netgear, netgear, June 26, 2024
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your C7000 connecting your devices. We recommend checking out these resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your C7000 connecting your devices. We recommend checking out these resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear night hawk router modem
on June 25, 2024
Posted by: Carolyn Morgan
It is a sleek model that provides great coverage and speed. Very satisfied with the product
Written by a customer while visiting netgear.com
Customer Rating
5
Easy installation
on June 25, 2024
Posted by: Nancy M
Very easy installation once the cable co fixed the connection.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on June 25, 2024
Posted by: Asif Hashem
Good wifi speed.
Setup all four wifi networks
Connection drops during the phone calls.
Setup all four wifi networks
Connection drops during the phone calls.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem Router works great!
on June 23, 2024
Posted by: Anonymous
Since the beginning of June, my new C700v2 has been working out just fine. I haven't had any problems with it. In fact, it works faster than before. I couldn't be happier. I will recommend this product to anyone at any time.
Thank you.
Thank you.
Pete
Written by a customer while visiting netgear.com
Customer Rating
5
Great product very fast
on June 23, 2024
Posted by: Julie Eichele
We have had great success with out Netgear nighthawk!😊
Written by a customer while visiting netgear.com