Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Works great, easy to install
on September 4, 2024
Posted by: Linda J
I bought the Netgear Nighthawk router modem combo and had it sitting on my counter for 2 weeks because I was afraid I wouldn’t know how to install it. I’m 73 and technology challenged lol! I finally decided to try, it was so easy! I had no problem connecting my tv, ring, cellphone, iPad, ting device and my rower… piece of cake! I have a 1700 Sq ft house and products needing the internet throughout and it works without a hitch throughout my entire house. It is so much better than my old xfinity router that used to continuously reboot! Wish I had connected it earlier! I highly recommend this product!
Written by a customer while visiting netgear.com
Customer Rating
5
A great modem/router
on September 3, 2024
Posted by: Timothy L
Excellent product no issues and works amazingly well...
Written by a customer while visiting netgear.com
Customer Rating
3
Buffering
on September 2, 2024
Posted by: Bob
I do not know if buffering is the right term. Streaming is often interrupted to load the next portion of a video. It may be my service. Didn't have this issue at previous home.
Response from netgear.comBy netgear, netgear, September 4, 2024
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent device
on September 1, 2024
Posted by: Elaine Frost
Decided to stop paying monthly for Xfinity’s modem. I personally feel the Netgear Nighthawk modem, router is a better piece of equipment.
Written by a customer while visiting netgear.com
Customer Rating
5
Works perfectly
on September 1, 2024
Posted by: Mickey
The device is perfect for what I need it for, it was an easy setup and I have had absolutely no issues with it as a whole. I would easily recommend it to whomever is look for a router/ modem combo.
Written by a customer while visiting netgear.com
Customer Rating
5
Super fast internet!
on September 1, 2024
Posted by: Jackie Bechley
We’ve had Netgear for about 8 years and love it. No issues and fast internet
Written by a customer while visiting netgear.com
Customer Rating
4
Fairly easy to set up
on August 31, 2024
Posted by: Stargazer
The modem/router has been working well for the past 2 weeks. It was fairly easy to set up, however the directions were not very clear. No complaints so far!
Written by a customer while visiting netgear.com
Customer Rating
5
excellent router
on August 30, 2024
Posted by: Vido
easy install, performs great, good fit for what I needed 👍🏻
Written by a customer while visiting netgear.com