Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Awesome speeds
on November 3, 2019
Posted by: Cody Sherry
This router has allowed us to set up wireless internet, super quick and super easy, without the confusion to be able to get great fast speeds throughout our home. Love it.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Modem Router
on November 2, 2019
Posted by: Anonymous
Netgear router/modem works extremely well. Was well worth the money.
Written by a customer while visiting netgear.com
Customer Rating
5
Modern
on November 2, 2019
Posted by: Truckman1954
Easy to hook up, works great with all our electronics we have in the house.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect
on November 2, 2019
Posted by: Dare Odubote
Netgear Nighthawk AC1900 Wifi Cable modem Router works perfect for me and I recommend it to you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on November 2, 2019
Posted by: Keith g
It works amazing and no problems just don’t unplug for more then hour access passwords rest
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on November 1, 2019
Posted by: Dave
Excellent router modem combination. Installation was trouble free. Brought two. Needed a little help with the second one but support fixed in in just a few minutes.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and easy
on October 30, 2019
Posted by: Pedro
Fast and easy set up with WiFi connectivity throughout the apartment.
Written by a customer while visiting netgear.com
Customer Rating
3
Works okay but needed hand holding...
on October 29, 2019
Posted by: emb417
Initially the setup was pretty easy using the WPS buttons...I have both 5g and 2.4g, so I had to “pair” it twice like the instructions said, but moving devices around the house would drop connections. After a couple days the extended just stopped connecting. I had to pair again. Even then devices couldn’t connect. I thought maybe the extender was too far but that wasn’t the case. I ended up discovering the _ext SSID was on for some reason. I guess the device reset network settings based on something I did or potentially based on an automated update, so I had to login to the router to figure out the extender IP address, then login to the extender and reconfigure network settings. Seems to be working fine now for a couple days. Probably the nature of the beast, but after paying so much I expected less struggling.
Response from netgear.comBy NETGEAR Team, October 30, 2019
HI EMB417,
Thank you for your review. We are a little confused about some of your comments and we would like to offer assistance with your product. Did you also purchase a NETGEAR Extender that you are having issues pairing with this modem? Please reach out to us at Netgearteam@netgear.com
Thank you!
Thank you for your review. We are a little confused about some of your comments and we would like to offer assistance with your product. Did you also purchase a NETGEAR Extender that you are having issues pairing with this modem? Please reach out to us at Netgearteam@netgear.com
Thank you!
Written by a customer while visiting netgear.com