Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
2
Distance sucks...
on November 16, 2019
Posted by: Ravi
This cable modem boosted on distance range. Very unhappy with this router.
Response from netgear.comBy NETGEAR Team, November 19, 2019
Hi Ravi,
We are sorry to hear that you have had a difficult experience with this product. Often times the range of the wireless can be improved when you reconfigure the advanced settings. We have linked a resource below that may be able to assist. We also encourage you to reach out to us at Netgearteam@netgear.com with your serial number and a link to your review and we will review the support opportunities with you.
https://kb.netgear.com/23783/Improving-2-4Ghz-Wireless-Performance-by-Changing-Channel
Thank you.
We are sorry to hear that you have had a difficult experience with this product. Often times the range of the wireless can be improved when you reconfigure the advanced settings. We have linked a resource below that may be able to assist. We also encourage you to reach out to us at Netgearteam@netgear.com with your serial number and a link to your review and we will review the support opportunities with you.
https://kb.netgear.com/23783/Improving-2-4Ghz-Wireless-Performance-by-Changing-Channel
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
So Far so Good
on November 16, 2019
Posted by: John Caron
Easy setup, no issues, pretty much plug and play!! Highly Recommended
Written by a customer while visiting netgear.com
Customer Rating
5
Workhorse
on November 16, 2019
Posted by: JohnP
Purchased this to replace my rental router/modem. It has exceeded expectations and even seems to be faster. Four ports allow me to directly plug in more equipment than before. Great for the price.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great and saving us money
on November 16, 2019
Posted by: Anonymous
We replaced the setup that we had from the cable company with the Nighthawk. The Nighthawk has been range, operates quicker, and we are saving money every month by not renting equipment. Very happy so far
Written by a customer while visiting netgear.com
Customer Rating
5
Best router/ modem
on November 15, 2019
Posted by: Anonymous
Bought it a few weeks ago and its the best decision i made cut my monthly bill by 20$ and its way faster than the original modem we received GREAT GREAT BUY !!!!
Written by a customer while visiting netgear.com
Customer Rating
4
Review Modem C7000v2
on November 15, 2019
Posted by: Lorie Rhea
This is a great modem. It would be helpful to know when new firmware is available
Written by a customer while visiting netgear.com
Customer Rating
5
All good
on November 14, 2019
Posted by: Beth
Easy set up, got the printers connected without issue. No speed issue and good connectivity.
Written by a customer while visiting netgear.com
Customer Rating
4
Highly recommended product!
on November 14, 2019
Posted by: Anonymous
This cable modem came highly recommended. So far it has worked great!
Written by a customer while visiting netgear.com