Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Easy Peasy.
on September 14, 2024
Posted by: Roland West
Easy set-up, simple instructions. Overall pleased with my experience.
Written by a customer while visiting netgear.com
Customer Rating
4
Working well
on September 14, 2024
Posted by: AM
Had it about 2 weeks. Setup tool a little while but provides instructions to follow. No issues so far!
Written by a customer while visiting netgear.com
Customer Rating
5
3 years going strong
on September 13, 2024
Posted by: Alexandria C
This little life saver has been one of the best purchases. Not only does it have a strong consistent wifi but the multiple Ethernet ports was a necessity for me. And for it to be lasting so long it has more than paid for itself with helping me not pay Xfinity for their crap modem. If your thinking about get it.
Written by a customer while visiting netgear.com
Customer Rating
5
Strong consistent signals
on September 13, 2024
Posted by: Benita Sierra-Clark
Finally!! NETGEAR Nighthawk gives the consistent strong signals we always had a hard time getting with other wifi modems in the past. Streaming is consistent with no interruptions and I can do work on my laptop without having to reconnect to the internet.
Written by a customer while visiting netgear.com
Customer Rating
2
Netgear AC1900
on September 13, 2024
Posted by: Anonymous
Advertised 960 mbps and I pay for 1000 from xfinity. I was getting 50mbps and resetting and everything else did not work.
Response from netgear.comBy netgear, netgear, September 16, 2024
Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speeds of your C7000. We recommend checking out these troubleshooting resources when experiencing slow speeds: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speeds of your C7000. We recommend checking out these troubleshooting resources when experiencing slow speeds: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Simple install
on September 13, 2024
Posted by: Chad Arterburn
Install was simple, connection stability is much better , the only issue with set up was dealing with my provider
Written by a customer while visiting netgear.com
Customer Rating
5
Stability is definitely better
on September 13, 2024
Posted by: Chad Arterburn
Install was simple, connection stability is much better , the only issue with set up was dealing with my provider
Written by a customer while visiting netgear.com
Customer Rating
4
Great router for small home 1700sqft
on September 12, 2024
Posted by: Parth
works well with 10 devices linked at all time. less buffering than old netgeat router
Written by a customer while visiting netgear.com