Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Good Recommendation
on January 16, 2020
Posted by: Rick
This was recommended to me and it was a good choice. Set up was easy and I like being able to login to the router to easily change passwords and other settings. Price was reasonable.
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on January 15, 2020
Posted by: Nannabell12
Doing good able to handle 5G so I’m glad I made the switch
Written by a customer while visiting netgear.com
Customer Rating
2
Nighthawk C7000v.2
on January 15, 2020
Posted by: Valerie Hale
We purchased this modem in September 2019. In four months, I have had to Power it off and on, and reset it twice. Apparently this one version does not come with updates. It is OK if you don’t mind having to keep up with it
Response from netgear.comBy NETGEAR Team, January 16, 2020
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this modem. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this modem. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great router for the common home
on January 15, 2020
Posted by: Anonymous
Easy to set up! I’m not very technologically inclined and it was super easy for me!
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Modem router
on January 15, 2020
Posted by: Anonymous
This night hawk reaches my whole house I love it it’s fast too very surprised over my buy great modem I really recommend it
Written by a customer while visiting netgear.com
Customer Rating
5
Slick and powerful
on January 15, 2020
Posted by: Anonymous
The performance of this WiFi cable modem is outstanding. I really like it a lot and it also looks really nice on my tv stand. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Great way to save money!
on January 15, 2020
Posted by: Talen
Router works better than my ISP’s rental and helps me save money by not paying rental fees!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk router
on January 15, 2020
Posted by: Richard
This is by far the best router/modem combo I have ever bought. All my connected devices finally works at the same time !!! Kids not crying over buffering. Made my immediate life a lot better. Thank you
Written by a customer while visiting netgear.com