Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great product
on January 17, 2020
Posted by: Harman
Saved me from monthly rental from the internet provider and better performance than the one i had from the internet provider. Easy to install and i can control the whole network.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it
on January 17, 2020
Posted by: Scott
Easy to setup. Strong signal. Fast as long as provider is. This is my second netgear product in 3 years. Last one worked great. Just upgraded.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on January 17, 2020
Posted by: RS
Set up went smoothly, haven’t had any interruption in service since installation.
Written by a customer while visiting netgear.com
Customer Rating
5
Good value
on January 17, 2020
Posted by: cantonbob
I needed to upgrade my wifi router/modem and this was the perfect compromise. The unit has delivered excellent output to upper floors even when I put it in the basement.
Written by a customer while visiting netgear.com
Customer Rating
5
Night Hawk AC1900
on January 17, 2020
Posted by: David Havron
Works great. Installation was a bit tricky. Xfinity’s issue, I had to pay their tech fee to come out to resolve. I am looking forward to no rental fees on my Xfinity bill. I like the lights on it so I can know that it is working. I have a nice strong signal.
Written by a customer while visiting netgear.com
Customer Rating
5
Speeds things up
on January 17, 2020
Posted by: J Cloud
This router really speeded up my entire system. It has a powerful wifi signal that easily fills my entire 4600 square foot house. The wired connection to my computer is even faster. I have no complaints and would recommend this equipment to anyone.
Written by a customer while visiting netgear.com
Customer Rating
3
Nighthawk AC1900 WiFi Cable Modem
on January 16, 2020
Posted by: FD
The install was easy the registration was difficult and had to reset the equipment
Response from netgear.comBy NETGEAR Team, January 17, 2020
Hi FD,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the setup and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the setup and we are happy to help you through this. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great alternative to renting from Xfinity
on January 16, 2020
Posted by: Evelyn W.
Decided to purchase my own modem/router vs rent from Xfinity to save money. It’s been a great investment. Fast speeds and super easy interface.
Written by a customer while visiting netgear.com