Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
NetGear NightHawk
on February 3, 2020
Posted by: Bri Peral
I love the nighthawk, best modem I have ever owned. Offers a great amount of features. Really nice that you can do everything from the app.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on February 3, 2020
Posted by: Shelly
We switched from box our cable company rented to us to the Netgear Nighthawk AC1900. Our wifi speeds are much faster with no buffering! Great purchase!
Written by a customer while visiting netgear.com
Customer Rating
4
Great product
on February 2, 2020
Posted by: Bobby b
This is great works good the WiFi range is good for my 1800sqft home and I get faster speeds then what I pay for.
Written by a customer while visiting netgear.com
Customer Rating
5
Top Notch
on February 2, 2020
Posted by: Thackery
Great modem/router easy to setup and use. Lots of great features that I have yet to fully use.
Written by a customer while visiting netgear.com
Customer Rating
5
Dave O
on February 2, 2020
Posted by: daddy0828
Easy to setup. Great speed. Product is as advertised.
Written by a customer while visiting netgear.com
Customer Rating
1
Modem Router combo
on February 2, 2020
Posted by: Anonymous
Worst support system ever, callers barely speak recognizable English, the problem is always yours and it will cost you money to get it fixed. Never buying Netgear again!
Response from netgear.comBy NETGEAR Team, February 4, 2020
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Slow Internet speed
on February 1, 2020
Posted by: Jon Musaev
This item claims that the internet speed could be up to 960 Mbps but unfortunately speed I got was 27mbps. It didn’t
Response from netgear.comBy NETGEAR Team, February 4, 2020
Hi Jon,
The speeds will only be able to achieve what your service plan subscription is. If you have the right service plan we can work with you to achieve high speeds with this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
The speeds will only be able to achieve what your service plan subscription is. If you have the right service plan we can work with you to achieve high speeds with this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on February 1, 2020
Posted by: Jim Estrella
Excellent running seven Tv’s, 3 phones, 2 iPods, 2computers and several gaming systems no lag at all
Written by a customer while visiting netgear.com