Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Very good strength
on February 8, 2020
Posted by: Dylan Weber
Router is very good. Get good WiFi in entire house and even out side to the street
Written by a customer while visiting netgear.com
Customer Rating
5
Great purchase
on February 8, 2020
Posted by: Joey A
Easy setup. Smooth operation. Worth the investment .
Written by a customer while visiting netgear.com
Customer Rating
4
Great WiFi
on February 7, 2020
Posted by: Chelle23
Bought this to replace the comcast equipment and it works just as well. The best part is I will save $168 a year.
Written by a customer while visiting netgear.com
Customer Rating
3
Hoping this one lasts longer.
on February 6, 2020
Posted by: Jen K
This is my second Netgear modem in two years. The first one did not last very long. I am hoping this one lasts longer. The speed and overall performance is good.
Response from netgear.comBy NETGEAR Team, February 7, 2020
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
You won’t regret buying a Netgear
on February 6, 2020
Posted by: Taylor Pinckard
Let me start by saying- I rarely leave reviews. I am more likely to leave a bad review of a product to warn other buyers to not make a mistake I made. I’ve been renting my router from Comcast for 4 years now and every couple years they increase the fee by $1 or so. I finally decided I’m tired of it and started doing my research. Per usual I researched many products for many weeks. This modem/router was on my top 5 list the entire time. I’ve been using the router about 3 weeks now and couldn’t be happier. I’ve done multiple speed tests throughout the house and the speeds are testing faster than my rented Comcast router. The setup was extremely easy and use friendly, everything was set up and activated in under 30 minutes. If you’re thinking about making the switch and saving money on your internet bill- I highly recommend this router!
Written by a customer while visiting netgear.com
Customer Rating
4
Good router for the price
on February 6, 2020
Posted by: Omer Ahmad
It is a good router but sometime it disconnects out of nowhere
Written by a customer while visiting netgear.com
Customer Rating
4
Provides great service and speed!
on February 6, 2020
Posted by: Anonymous
We have many devices and now everything works great at the same time.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear Nighthawk AC 1000
on February 6, 2020
Posted by: Desert life
Good modem/router but Not enough signal strength. Will have to get an extender for the back of the house. Modem to back of the house is 1K ft.
Written by a customer while visiting netgear.com